Exchange And Refund Policy

Your Daily Superstore

At Your Daily Superstore, customer satisfaction is important to us. Please read our exchange policy carefully before making a purchase.

1. No Refund Policy

  • All sales are final.
  • We do not offer refunds under any circumstances.
  • Once an order has been placed and confirmed, it cannot be refunded.

2. Exchange Policy

We only offer exchanges, subject to the conditions below:

  • The item must be unused, unworn, and in its original packaging.
  • Exchange requests must be made within 7 days of receiving your order.
  • Proof of purchase (order number or confirmation email) is required.

3. Eligible Exchange Reasons

Exchanges are accepted only in the following cases:

  • You received a damaged product
  • You received a defective product
  • You received the wrong item

Exchanges are not accepted for:

  • Change of mind
  • Incorrect size or color selection by the customer
  • Personal preference

4. Exchange Process

To request an exchange:

  1. Email us at yourdailysuperstore123@gmail.com
  2. Include your order number, reason for exchange, and clear photos of the item.
  3. Our team will review your request and respond within 2–3 business days.

If approved:

  • You may be asked to return the item.
  • Replacement items will be dispatched once the original item is received and inspected.

5. Shipping Costs for Exchanges

  • Customers are responsible for return shipping costs, unless the item is damaged, defective, or incorrect.
  • We do not cover shipping fees for non-fault exchanges.

6. Non-Exchangeable Items

Certain items may not be eligible for exchange, including:

  • Sale or discounted items
  • Personal care or hygiene products (if applicable)
  • Digital or downloadable products

7. Contact Us

If you have any questions regarding this policy, please contact us:

📧 yourdailysuperstore123@gmail.com

Last Updated: (01-12-2025)